15+
Years serving the North East
1 hr
Typical emergency response
12 mo
Guarantee on parts & labour
24/7
DBS-checked, insured engineers
Local to Ashington
A lock that's sticking, jamming, or suddenly stopped turning is one of the most common reasons we're called out across Ashington. In many cases it can be repaired on the spot, without the cost of a full replacement.
Many of Ashington's older terraced properties still have their original rim locks or aging mortice fittings, so bringing doors up to current British Standard security is one of the most common jobs we do here.
What we fix
One of the most common calls we get — we extract the broken key and get the lock working again, usually on the same visit.
Often down to a worn mechanism or a lock that needs lubricating and adjusting rather than replacing.
Frequently caused by a dropped or misaligned door rather than a faulty lock — we check both.
Loose, stiff or broken handles and hinges repaired so the locking points engage correctly again.
Our approach
We always start by establishing whether a lock can be genuinely repaired — it's usually cheaper and quicker than a full replacement. We'll only recommend replacing a lock in Ashington when it's actually the right call: if the mechanism is beyond repair, or if your current lock no longer meets British Standard or insurance requirements. Either way, you'll get an honest answer and an upfront price before we start.
FAQs
Not necessarily. A stiff lock is often down to a worn gearbox, a dropped door or a mechanism that needs lubricating and adjusting, all of which we can usually repair without a full replacement.
Yes, key extraction is one of the most common calls we get. In most cases we can remove the broken key and get the existing lock working again on the same visit.
Usually, yes — which is why we always assess whether a genuine repair is possible before recommending a replacement. We'll be upfront with you either way.
Very often it's the door that's dropped slightly on its hinges rather than a fault with the lock itself. We check the alignment as part of any repair visit.
Yes, all repair work is covered by our 12-month guarantee on parts and labour.
Strongs Locksmiths
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